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DEPOSIT
• A $30 non-refundable deposit is required to book an appointment.
• This will reserve your time slot for any service and goes towards your total balance.
• This will be forfeited for no-show clients and cancellations within 48 hours prior to appointment.
NO REFUNDS! NO EXCEPTIONS!
NO DEPOSIT = NO APPOINTMENT
LATE POLICY
• If you are running late, please inform me and there is a 10 minute grace period, anything after will result into a cancellation.
• IF my schedule permits and I am able to squeeze you in even if you're running late, a $20 LATE FEE may apply.
• CANCELLATION means losing your deposit and you would need to send another one to book on a different day.
• I will send my address details and parking instructions before your appointment.
48-HOUR POLICY
• In case of an allergic reaction, contact me within 48 hours for a free removal
• I won’t be responsible for what you choose to do after your appointment
• You have 48 hours to inform me of any issues with your lash set and I will offer a complimentary fix.
LASH FILL POLICY
• To be considered a Lash Fill, you must have 40% or more of lash extensions remaining ON EACH EYE after removing outgrown lashes.
CONSENT FORMS
• You will be required to fill out consent forms prior to your appointment
• Arrive 10 minutes before your scheduled appointment so that it won’t take much of your service time.
CONFIRMATION
• You will receive a confirmation via EMAIL once the appointment is booked.
• An appointment reminder will be sent 24 hours before your appointment date and time.
• Address and other information will be included in your appointment reminder email.
CANCELLATION POLICY
• Cancellation within 48 hrs of your scheduled appointment will forfeit your deposit and has a $50 cancellation fee. Failure to send the fee wouldn't be able to book with me.
• Another deposit will be needed to rebook future appointments.
• To reschedule an appointment, you must notify me 48hrs before your appointment and you are only allowed to reschedule ONCE
• Please RESCHEDULE if you are sick.
BEFORE YOUR APPOINTMENT
• Please arrive 10 mins before your appointment
• Consultations are done prior to the service.
• Arrive makeup free with clean lashes (or else lash bath would be necessary)
• Avoid caffeine intake before appointment
• Take a shower before coming in (recommended)
DURING YOUR APPOINTMENT
• You will be laying down for 1.5-3 hours, comfy clothes are recommended.
• Contact lenses are not allowed during the Lash Service, You would have to take them off.
• Prepare yourself for some chill time and lash naps!
AFTER YOUR APPOINTMENT
• I’ll be taking photos and videos of the sets after the service (with your consent)
• Booking for your next lash fill appointment is highly recommended (2-2.5weeks) and Lash lift/Brow Lamination (at least 6 weeks).
• Refer to my aftercare tips for more info!
PAYMENTS
• Deposit payments are paid via Zelle/Cash ONLY.
• Cash is preferred on the day of your appointment. If you are unsure how much the remaining balance is, please ask me.